Cancellation Policy

Clients are expected to notify the coach at least 24 hours in advance if they are unable to attend a scheduled session. Cancellations made less than 24 hours before the session may be charged the full session fee. If a client does not show up for a session without notice, the session will be considered a no-show and will be billed accordingly. The coach will wait up to 15 minutes past the scheduled start time. Clients arriving later than 15 minutes may need to reschedule, and the session may still be billed in full. This policy is designed to ensure that both the coach’s and client’s time is respected. Prompt communication allows the coach to adjust their schedule and enables clients to avoid unnecessary charges. By notifying the coach as soon as possible, clients support efficient scheduling and help the coach maximize their time and resources.

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